Terms, Conditions and Disclaimers & Informed Consent

Refund Policy

100% refund if 24 hours or more prior to scheduled specimen collection. NO REFUND if within 24 hours of scheduled specimen collection.

Qualification and Appropriateness

You are SOLELY responsible for making sure you have selected the right test type and test window to meet any travel or other regulatory guidelines.

Travel Charge

If you are located outside of our base service areas, you are in our extended service areas and a $100 trip charge will be applied for a single test. If 2 or more tests are ordered, there will be no trip charge, even if serviced in our extended area.

CONSENT TO TREATMENT

I voluntarily consent to receive a laboratory test collected by Aspen Rona Testing, LLC (ART) and processed by one of ART’s accredited laboratory testing partners or with a FDA test approved under an EUA. I acknowledge that no warranty or guarantee has been made to me as to the accuracy of the test, a result or cure. I acknowledge that ART may use health information exchange systems, or other electronic systems, to electronically transmit, receive and/or access my medical information. I also realize that I am SOLELY responsible for making sure I have selected the right test type and test window to meet any travel or other regulatory guidelines.

GENERAL DISCLAIMER

Patient acknowledges that testing is done as part of the COVID-19 pandemic and is performed under various FDA Emergency Use Authorizations. Aspen Rona Testing has not developed the test and the sensitivity and specificity of the test are unknown at this time. Aspen Rona Testing does not guarantee the accuracy of test results. Tests may result in a false positive or false negative at no fault of Aspen Rona Testing or Patient.

Aspen Rona Testing PROVIDES NO WARRANTIES OF ANY KIND AND THE TEST OR APPLICABILITY FOR USE. RESULTS ARE AS IS, AND PATIENT HEREBY AGREES TO SUCH WARRANTY.

FINANCIAL RESPONSIBILITY

I understand that I am responsible for full payment and that ART does not bill insurance for any aspect of testing. Travel charges or after hours surcharges may apply and are my responsibility if incurred.

CONSENT TO CONTACT

In order to help ensure timely communication and action regarding my personal health and the health of others around me, I agree to receive automated and non automated phone, text, and email messages from ART on my mobile phone regarding appointments, test results, and other important needs, as determined by ART and ART is not responsible for any costs or fees associated with this communication.

REFUND POLICY

I understand that I have up to 24 hours prior to my scheduled collection to request a full refund. If within 24 hours of my scheduled test collection, there will be NO REFUND. If I reschedule my test collection within 24 hours of my scheduled time, there will be a $100 rescheduling fee and times will be subject to availability.

Know Our Expectations  

Know Our Expectations  

Know Our Expectations  

Know Our Expectations  

Know Our Expectations  

Know Our Expectations